Here at LoveInChic MONOGRAM Jewelry Store, we strive to make every piece of personalized monogram jewelry as precious and beautiful as the moment it commemorates. We will do quality check before shipment and we will package your order with care. But if it happens that you item arrived damaged or has an error, please let us know immediately. We will work immediately to either refund your purchase or offer an exchange. Please contact us either via email firstname.lastname@example.org or Chat with US Online.
New, unworn items can be returned to LoveInChic MONOGRAM Jewelry Store within 60 days of delivery. Please note that because every piece of monogrammed jewelry is personalized and is one-of-a-kind,those returns will incur a 35% restocking fee. This return policy does not apply to solid gold including 10k, 14k and 18k gold. We DO NOT accept returns of solid gold items.
Once your order has been payment and confirmed, we will immediately begin designing and production on the items. Therefore, if you would like to cancel a purchase please do so within 12 hours of submitting your order. Cancellations made more than 12 hours after submitting your order may be subject to a 35% restocking fee.
LoveInChic MONOGRAM Jewelry Store reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us at this page.